The Concierge Model

From one intake to confirmed care in 48 hours.

Coliana replaces 40–180 hours of family research with one thoughtful questionnaire, one concierge relationship, and a set of vetted matches you can actually book.

01

Fill out the Coliana questionnaire

A single intake covers your child's or your own profile — sleep, social, picky eating, school accommodations, sensory, behavior, transitions, and anything else that matters right now. Answer what feels relevant. Skip the rest.

02

AI parses the intake and drafts categories of support

Based on what you describe, our engine drafts the categories that fit — for example, pediatric nutritionist for feeding, OT for sensory, parent coach for mealtime strategies, plus Akiva VR sessions for social skill development.

03

A concierge associate reviews the draft

A neurodivergent associate — or a fellow ND parent — reviews the AI's suggestions, edits them, and presents the plan back to you in plain language.

04

You choose which providers to pursue

For each category we present two to four vetted matches with profile information that actually helps you decide. You pick who to meet.

05

Coliana reaches out on your behalf

We contact providers, handle initial communication, and confirm scheduling. You do not repeat your story to seven receptionists.

06

Confirmed appointments within 48 hours

The provider delivers their service directly through their own platform and is paid by you at their standard rates. Coliana facilitates the match — not the care.

07

Ongoing lifecycle navigation

Akiva VR at 20% off, a curated content library, and proactive recommendations as your family's needs evolve. One relationship, many transitions.

Ready

Book a 30-minute discovery call.